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Return Policy
Our return policy is simple. We want
you to be completely satisfied with our products. Any stock item can
be returned within 30 days for full credit as long as it has not been
used. Please call our toll free number for a Return Authorization (RMA)
or e-mail us at returns@amt-usa.com. RMA numbers can also be obtained
through the Customer Service link on our website.
Please return all products with original manufacturer boxes, packing
materials, accessories and any other documentation included with the
original shipment.
Ship all returns to:
Agricultural Mfg. & Textiles
Attn: Customer Returns
1451 Stagecoach Road
Laurens, SC 29360
- All returns must be shipped prepaid.
- We cannot accept collect or C.O.D. shipments.
- Special order items cannot be returned. These include custom length rolls of curtain, cable, egg belt, etc.
Product Damage
If you receive products with visible
shipping damage, please refuse the products upon original delivery from
shipping carrier. If damaged products are accepted from the carrier,
such damage should be noted on the carrier delivery record. The driver
should initial all notations of damage. Please save the product with
the original box and packaging. Notify us immediately to arrange for
a carrier inspection and a pick up of damaged products. Please call
our toll free number within 48 hours of receipt to report damage. Timely
receipt of this information is necessary to file a damage claim.
Defective Products
Our products are covered by warranties
from various manufacturers. If you receive a defective item, please
call our toll free number. We will furnish a RMA number and have the
defective product picked up. After inspection of the returned item,
a replacement will be shipped at our expense.
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